It’s a paradox – the ability to have confidence in your ideas and the humility to doubt what you know. Technology forecaster and Stanford professor Paul Saffo developed this ideology. He refers to it as “Strong Opinions, Weakly Held.” “Allow your intuition to guide you to a conclusion, no matter how imperfect,” says Saffo. “This is the ‘strong opinion’ part. Then – and this is the ‘weakly held’ part – prove yourself wrong.”
Recently, one of our clients – determined to be both definitive and flexible – was in the midst of a high stakes situation. It was the perfect opportunity to practice Saffo’s framework, allowing her to explore her intuition and, with help from her team, counter her own ideas. After moving through several iterations, they discovered the best course of action.
“Engage in creative doubt,” says Saffo. “Look for information that doesn’t fit, or indicators that are pointing in an entirely different direction. Eventually your intuition will kick in and a new hypothesis will emerge out of the rubble, ready to be ruthlessly torn apart once again. You will be surprised by how quickly the sequence of faulty forecasts will deliver you to a useful result.”
The above-mentioned referred to Saffo’s ideology as having strong opinions, gently held, not weakly, and we prefer this phrasing too. The connotation shouldn’t be that you’re weak for challenging your own thoughts or surrounding yourself with others who will do so. In our opinion, the goal is this: build a strong idea with evidence to back it up, but don’t hold on so tight that you blind yourself to better ideas.
Framework for Strong Opinions, Gently Held
While the inciting problem or question may change, the framework for Saffo’s ideology is solid. You can follow a step-by-step process within the context of your situation.
To practice Strong Opinions, Gently Held, follow these steps:
Why is this framework effective?
This process allows you to leverage the knowledge of your entire team. Each member has a unique perspective gained from past experience, meaning they’re more likely to pick up on things you miss. It’s another excellent reason to encourage diversity among your team. If everyone has the same background, perspective, and opinion, then you’ll always reach the same conclusion. The chances of that being the best conclusion are slim.
Surround yourself with people who will disagree with you. There is so much value in a different opinion, boldly stated. Through continued use of Saffo’s framework, you can create the kind of environment where people feel comfortable speaking their mind.
Overcome your own biases
We all experience bias. It’s often unavoidable, but when we practice having strong opinions, gently held and encourage the same from others, we combat the underlying issue. Here are some common types of bias:
The purpose of Strong Opinions, Gently Held is to counteract these biases and identify a wide range of plausible solutions. Together, you and your team will determine the best answer.
Saffo says, “I have found that the fastest way to an effective forecast is often through a sequence of lousy forecasts. Instead of withholding judgment until an exhaustive search for data is complete, I will force myself to make a tentative forecast based on the information available, and then systematically tear it apart, using the insights gained to guide my search for further indicators and information.”
At Meddlers, we believe in Strong Opinions, Gently Held. We also believe that engaged teams are far more capable of the kind of collaboration and innovation it takes to execute this ideology. If you’re looking for ways to align and engage your team, contact us today!